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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
Hassle free returns
When you shop at Surrey Hills Cycleworks, we’re sure you’ll love our products, however if you feel an item is unsuitable and would like to return it, we can offer a refund so long as:
If you have any queries or are unsure about returns, please don’t hesitate to call us on 01372 363665 or email us at hello@surreyhillscycleworks.co.uk
Please send any qualifying return items to:
Surrey Hills Cycleworks
26 – 30 Church Street
Leatherhead
Surrey
KT22 8DW
Brand:Hope
Code:HBSP3302006FN